Features:
- 【Energy Saving & Fast Cooling】- Still worried about high summer cooling bills? Let’s start an exceptional cooling journey with zafro energy efficient air conditioner. Its advanced energy saving technology ensures you spend less than 50cents/day, and our 10,000 BTU portable air conditioner can cool rooms up to 450sq.ft, ideal for dorms, apartments, cabins, campers, offices, bedrooms or living rooms.
- 【Portable Design & Easy Installation】- Compared to traditional air conditioner, our portable ac is designed to be more compact and portable, can be moved anywhere while saving space, and do not require expensive on-site installation services, zafro air conditioners can easily be completed in 5 minutes by following our installation steps. Size: 11.93(D)*11.69(W)*27.28(H) inches.
- 【4 Modes & Low Noise】- Our room air conditioner combines with 4 modes, cool/dehumidifier/fan/sleep, which means that you just buy one product but you can use it for every season. And our machines are equipped with 2024 generation efficient compressors to achieve low noise (≤45dB), ensuring no interference office and night time.
- 【Easy to Operate & 24Hrs Timer】- Adjust speeds, modes and timer with buttons at the top, giving you the flexibility to take instant control. In addition, the remote lets you choose fan speed or cool preferences from up to 16 feet away when you're lying on the couch or bed. Our ac has a simple remote control and a panel that even elderly people who are not familiar with smart appliances can operate.
- 【Customer Service】- We are a company dedicated to the development of portable air conditioner, and we care about our customers! If you're not happy, we're not happy. We want you to feel confident buying our portable ac, and please ask for us help immediately if you have any questions about our products, we will do our best to help you resolve the issues in 12hrs.
- 【Attention】- 1. Does the portable ac need to be connected to the exhaust hose? Yes, connecting the exhaust hose can discharge the heat of the ac to the outside during use, and which can improve the cooling effect. 2. Does the portable ac need to be connected to the drain hose? Although ZAFRO ac is designed with the self-evaporative system, but it's recommended to connect the drain hose when frequently used in summer to prevent water leakage after excessive water collection.
Basic Shipping Policies
We only offer free home delivery to multiple locations in the United States（Except Alaska, Hawaii, and Puerto Rico). And, we offer free shipping on all of our products, we use UPS, DHL, FedEx, and USPS, to ship your orders very tightly sealed.
Order Shipment Times:
Most orders placed before 5:00 p.m. PST will be shipped on the same business day. Orders placed after 5:00 p.m. PST will be shipped the following business day.
All orders will be arranged by UPS, FedEx, and DHL, usually, it takes 4--8 business days to arrive. Please contact us at service@smacoscuba.com if you did not receive your order within 8 business days.
We ship orders on regular business days Monday - Friday (non-holidays). Orders placed on weekends will ship on the following business day.
Supported Countries
Free shipping is offered for the contiguous United States. Not including Hawaii, Alaska, and Puerto Rico.
For other countries except the USA, we cannot support shipping for now.
Shipping Carriers
Smacoscuba ships with FedEx, UPS, DHL, and USPS for our deliveries.
Order Processing
Orders are processed within 24 hours and are shipped out as soon as possible.
Shipping Address
Military APO/FPO addresses and P.O. Boxes may require additional time for delivery, so we don't support P.O. Box addresses.
Inspecting Your Order When It Arrives:
If your order arrived, please thoroughly inspect your item before signing for the package. We recommend that you verify the following items before signing the bill of landing:
Make sure that you have received the correct item:
Check to make sure that there is no damage to the packaging. If there is damage more than normal wear and tear that occurs in transit, this could indicate that your item was damaged during shipping.
If your order is correct and in good condition, please sign for the package. However, if you did not receive the correct unit or find damage to the packaging, please refuse the package and send an email to our customer service team at service@smacoscuba.com. We will provide you with additional instructions to get your order corrected.
Undelivered Packages
Our carriers make three attempts to deliver a package. After three delivery attempts, the package will be returned to Smacoscuba.
As an undelivered package and will be tagged as a return to sender. In the event that this occurs, please contact us at service@smacoscuba.com to make arrangements for reshipment.
Canceled Orders
We make every attempt to process orders as quickly as possible. Kindly notify our customer service to cancel orders before 5:00 PM (PST) on the same day the order was placed by contacting service@smacoscuba.com.
Make sure to include the following information when requesting an order cancellation: Order number & Contact information.
Order Status & Tracking
All orders placed from Monday to Friday (excluding public holidays) will be processed within 1 working day upon confirmation of payment from our US warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of orders. An email confirmation will be sent for all orders once received.
In general, it may take several working days for delivery, depending on the different delivery methods. Please note that some orders go through our fraud prevention department. If your order is selected, you will be notified and your order may be delayed by an additional 1 working day. Please make sure your delivery address is correct and deliverable.
Tracking Order
Your tracking code will be shown in your order dispatched email.
If the parcel has not arrived after you had expected it to, please contact us at service@smacoscuba.com and we will be more than happy to help by contacting the courier on your behalf.