Features:
- 【Double Layer Design】Comes with a 2-inch cooling gel-infused queen memory foam pad and a 1-inch down alternative mattress pad. Our updated memory foam, like the pattern of waves, bringing a brand new experience. The plush soft mattress pad adds an extra layer of comfort, making you feel like sleeping in the cloud. Adding an ABENE foam mattress topper to an old mattress is the perfect way to add extra softness to a firm mattress without replacing an expensive mattress
- 【Relieve Pressure & Support】The cooling gel swirl queen memory foam mattress topper easily conforms to the curve and shape of your body, distributes weight evenly, reduces body pressure, and effectively improves sleep quality. The slow rebound function of the memory foam helps relieve pain and maintain the spine in natural alignment. The double layer mattress topper has just the appropriate support, freeing you from the worry that the mattress is too soft or too hard.
- 【Soft & Cooling】Tightly woven and thin brushed microfiber fabric provides excellent softness and plush, it's breathable and skin-friendly, reducing the risk of skin sensitivity. We injected gel factor into the memory foam to take away excess heat, promote air circulation and enhance the fresh and breathable feeling. The deep pocket skirt can easily stretch up to 21" to fit most mattresses. It rejuvenates and refreshes you in your sleep. Enjoy a luxurious hotel-like sleeping experience at home.
- 【Intimate & Elegant】ABENE foam queen mattress toppers are innovatively designed with a thoughtful bedside pocket, which is suitable for mobile phones, remote controls, glasses, and other small items, creating additional storage and tidy space, eliminating the trouble of bed accumulation. This storage bag is connected by buttons, and there are hanging ears on both sides of the bed, which can be installed and removed as you like. Two light purple piping edges add elegance to a plain bed.
- 【Package and Service】Due to vacuum packaging, it may look thinner after opening the package, please leave it in a well-ventilated place for 72 hours to allow the smell of new foam to dissipate and restore its shape and thickness (it may take longer at low temperature). Durable to protect your mattress and prolong its life. Machine washable in cold water, gentle cycle only, tumble dry low.
Basic Shipping Policies
We only offer free home delivery to multiple locations in the United States（Except Alaska, Hawaii, and Puerto Rico). And, we offer free shipping on all of our products, we use UPS, DHL, FedEx, and USPS, to ship your orders very tightly sealed.
Order Shipment Times:
Most orders placed before 5:00 p.m. PST will be shipped on the same business day. Orders placed after 5:00 p.m. PST will be shipped the following business day.
All orders will be arranged by UPS, FedEx, and DHL, usually, it takes 4--8 business days to arrive. Please contact us at service@smacoscuba.com if you did not receive your order within 8 business days.
We ship orders on regular business days Monday - Friday (non-holidays). Orders placed on weekends will ship on the following business day.
Supported Countries
Free shipping is offered for the contiguous United States. Not including Hawaii, Alaska, and Puerto Rico.
For other countries except the USA, we cannot support shipping for now.
Shipping Carriers
Smacoscuba ships with FedEx, UPS, DHL, and USPS for our deliveries.
Order Processing
Orders are processed within 24 hours and are shipped out as soon as possible.
Shipping Address
Military APO/FPO addresses and P.O. Boxes may require additional time for delivery, so we don't support P.O. Box addresses.
Inspecting Your Order When It Arrives:
If your order arrived, please thoroughly inspect your item before signing for the package. We recommend that you verify the following items before signing the bill of landing:
Make sure that you have received the correct item:
Check to make sure that there is no damage to the packaging. If there is damage more than normal wear and tear that occurs in transit, this could indicate that your item was damaged during shipping.
If your order is correct and in good condition, please sign for the package. However, if you did not receive the correct unit or find damage to the packaging, please refuse the package and send an email to our customer service team at service@smacoscuba.com. We will provide you with additional instructions to get your order corrected.
Undelivered Packages
Our carriers make three attempts to deliver a package. After three delivery attempts, the package will be returned to Smacoscuba.
As an undelivered package and will be tagged as a return to sender. In the event that this occurs, please contact us at service@smacoscuba.com to make arrangements for reshipment.
Canceled Orders
We make every attempt to process orders as quickly as possible. Kindly notify our customer service to cancel orders before 5:00 PM (PST) on the same day the order was placed by contacting service@smacoscuba.com.
Make sure to include the following information when requesting an order cancellation: Order number & Contact information.
Order Status & Tracking
All orders placed from Monday to Friday (excluding public holidays) will be processed within 1 working day upon confirmation of payment from our US warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of orders. An email confirmation will be sent for all orders once received.
In general, it may take several working days for delivery, depending on the different delivery methods. Please note that some orders go through our fraud prevention department. If your order is selected, you will be notified and your order may be delayed by an additional 1 working day. Please make sure your delivery address is correct and deliverable.
Tracking Order
Your tracking code will be shown in your order dispatched email.
If the parcel has not arrived after you had expected it to, please contact us at service@smacoscuba.com and we will be more than happy to help by contacting the courier on your behalf.