Cuisinart Coffee Maker, 12 Cup Programmable Drip

$49.99
Quantity
Return & Refund Policy

Thank you for shopping at Smacoscuba. Smacoscuba is committed to your shopping satisfaction. If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on returns and refunds.

The following terms are applicable for any products that you purchased with us.

Refunds And Returns For Conditions

Within 60 days after delivery of the product, if the product has the following problems, we will allow the return or refund of the product :

(1)The product is broken when you receive it.

(2)The product is not what you ordered.

(3)Quality issue during your application

If you meet the conditions above, you can record a video or images to prove the problem. And sent it to service@smacoscuba.com. Once we confirm that the products cannot work or the product is not what you ordered, we will arrange to return and refund.

If due to our reasons, the goods received are damaged or not correct, customers are not required to bear the shipping fee.

If you want to return or refund due to personal reasons, such as purchasing the wrong item, or no longer wanting the items, customers need to pay the return shipping fee within 60 days after delivery.

How to start your returns & refund

Before returning, please contact us for return details and the correct return address. All returns for refund must be authorized by Smacoscuba within 60 days of delivery with a valid RMA Number, please contact us at service@smacoscuba.com.

Please note that products must be returned in the original packaging and will not affect the second sale. Once the item arrives back at the warehouse for inspection, the refund process will begin.

RAM Numbers

Each order being returned must have a valid return merchandise authorization (RMA) number. Only one RMA number will be issued per order, if two or more products are being returned that are on different orders, each order needs a separate RMA number. Returns will not be accepted without a valid RMA number.

The RMA number will be valid for 15 days upon issue or receiving. 

Timeframe For Returns & Refunds

Returns are processed during normal business hours (Weekdays, 9 am-6 pm).

You will receive a confirmation email from us after receiving your product within 24 hours.

After receiving the product from you our Quality Assurance team will inspect the item(s) to make sure they are unopened and in their original condition. 

Upon passing our inspection, a refund will issue to you and you will be notified by email. Please be informed that it will take 3-5 business days to be processed the whole procedure after receiving the returned product.

If your item(s) fail the inspection, we will inform you about our decision that either we will send the item(s) back to you at your own expense or destroy them.

If you are approved, then your refund will be processed, and will automatically be applied to your original method of payment. It usually takes 3--5 business days to refund your account depending on the bank.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at service@smacoscuba.com.

Exchanges

We only accept exchanges for those products that are damaged upon delivery or quality problem. If you would like to request an exchange, please contact us at service@smacoscuba.com with a description of the damage or defect within 60 days of the purchase date.

ORDER CANCELLATIONS

*If your item is currently in transit then unfortunately we are unable to cancel your order*

To cancel your order, please contact service@smacoscuba.com or you can message us online & we'll get back to you shortly.

Note -

During sending us an email please write your-

  • Your order number (you can find this in your order confirmation email)
  • Your name (or the name of the person who placed the order)
  • The email address you used to purchase the order

Orders will be canceled within 24 hours from when they are received. Due to relays related to COVID-19, you may cancel your order if it has not yet been processed (ie you haven't received a tracking number yet.

Cancellation Timeframe

After your order cancellation is approved, you will receive an email confirming the cancellation and refund. Please allow 3-5 business days for your order to be processed by your financial institution.

Please contact us with any questions you have about our return and exchange policies. We are more than happy to assist you.

Company name: Shenzhen Chenfeng Development Technology Co., Ltd.
Address: Room 601-F, Anhui Building, No. 6007 Shennan Avenue, Tianan Community, Shatou Street, Futian District, Shenzhen 518131, Guangdong, China
Email: service@smacoscuba.com
Telephone: +86 139 9764 6579
Mon to Sat: 9:00 AM - 6:00 PM (PST)
SUN: 10:00 AM - 5:00 PM (PST)

Free Shipping for US
60 Days Return
7*24 Hours Service Online
Secure Payments
Description

Cuisinart lets you have your coffee on demand! The Cuisinart DCC-3000 Coffee on Demand dispenses one cup at a time with an easy to use actuator. Hold up to 12 cups of coffee in the double-wall coffee reservoir.

The easy to read coffee gauge lets you know how many cups of coffee are left, and the included charcoal water filter keeps your coffee tasting great. The DCC-3000 makes coffee easy-- its fully programmable with 24-hour advance brew start, programmable auto shutoff, self-clean, and a 1-4 cup setting to brew smaller amounts that still taste delicious. Remove both the coffee and water reservoirs for easy clean up.

Note: Coffee grounds/particles are accumulating coffee container where the brewed coffee exits the container, which prevents the gasket from sealing correctly when the dispense lever is released. When/if this happens, the valve needs to be rinsed with tap water while holding the valve (located on the bottom of the container) open to flush any grounds/particles out.

Features and Benefits

    • Removable Water Reservoir
      Detaches from unit for easy filling.
    • Drip Tray Plate
      Removable plate which holds the drip tray in place.
    • Drip Tray
      Removable tray with grate to catch any excess coffee that does not dispense into mug and residual condensation from the brewing process.
    • Coffee Reservoir
      Removable double-wall reservoir keeps up to 12 cups of coffee hot for hours.
    • Charcoal Water Filter
      Charcoal water filter eliminates chlorine, bad tastes and odors from tap water.
    • Coffee Scoop
    • Coffee Gauge
      Displays amount of brewed coffee remaining in reservoir.
    • Hour and Minute Buttons
      Used to set time of day and set time for automatic functions.
    • Function Knob
      Used to initiate programming of automatic functions – Auto On, Auto Off, Program, Clock, and Brew.
    • Clean Setting
      Tells you when it's time to clean your coffeemaker. Remove built-up calcification from the water reservoir to help extend the life of your coffeemaker.
    • 1–4 Cup Setting
      Improves extraction, flavor and temperature when brewing fewer than 5 cups.
    • Dispenser Lever
      For dispensing coffee into mug or travel cup.
    • Showerhead
      Distributes water evenly over coffee, reducing temperature loss as water passes through grounds.
    • Dispenser Light
      Light comes on when dispensing lever is pressed and coffee pours into cup.
    • Power Loss Back-up System
      One-minute protection against losing your programmed settings in case power fails, breaker trips or unit is unplugged.
    • Ready Tone
      Signals the end of the brew cycle with five beeps.
    • Gold-Tone Cuisinart Commercial-Style Filter
    • Filter Basket
      Holds our commercial-style permanent filter or a paper filter. Removable for easy cleaning.
    • BPA Free
      All materials that come in contact with liquid are BPA free.

    Easy to Use Control Panel

      • Coffee Gauge
        Displays amount of brewed coffee remaining in unit.
      • Clock Display
        Displays time of day and Auto On and Off times.
      • Hour and Minute Buttons
        For use in setting hour and minute for time of day, Auto On time, and Auto Off time.
      • Function Knob
        • Auto On
          The Auto On setting programs the coffeemaker to turn on at the time selected, up to 24 hours in advance. See “Program” below for instructions on setting time.
        • Auto Off
          The Auto Off setting lets you program coffeemaker to shut off 0 to 4 hours after brew cycle ends. Holds selected time until you change it.
        • Program
          The Program function is used to set the Auto On time. Select brew start time with hour and minute buttons – LCD displays “PM” for afternoon and nighttime brew starts. Holds selected time until you change it.
        • Brew
          The Brew function is used to start the brew cycle directly.
        • Clock
          Used to program the time of day.
      • Audible Tone
        An audible tone sounds 5 times when the coffee has completed brewing.
      • Auto On Indicator Light
      • Clean Setting
        Indicates time to clean coffeemaker to remove calcium buildup.
      • 1–4 Cup Setting
        Improves extraction, flavor and temperature when brewing fewer than 5 cups.
      • On/Off Button
        Used to turn your coffeemaker on and off. Unit must be on to program functions.
      Shipping Policy

      Basic Shipping Policies

      We only offer free home delivery to multiple locations in the United States(Except Alaska, Hawaii, and Puerto Rico). And, we offer free shipping on all of our products, we use UPS, DHL, FedEx, and USPS, to ship your orders very tightly sealed.

      Order Shipment Times:

      Most orders placed before 5:00 p.m. PST will be shipped on the same business day. Orders placed after 5:0p.m. PST will be shipped the following business day.

      All orders will be arranged by UPS, FedEx, and DHL, usually, it takes 4--8 business days to arrive. Please contact us at service@smacoscuba.com if you did not receive your order within 8 business days. 

      We ship orders on regular business days Monday - Friday (non-holidays). Orders placed on weekends will ship on the following business day.

      Supported Countries

      Free shipping is offered for the contiguous United States. Not including Hawaii, Alaska, and Puerto Rico.

      For other countries except the USA, we cannot support shipping for now.

      Shipping Carriers

      Smacoscuba ships with FedEx, UPS, DHL, and USPS for our deliveries.

      Order Processing

      Orders are processed within 24 hours and are shipped out as soon as possible.

      Shipping Address

      Military APO/FPO addresses and P.O. Boxes may require additional time for delivery, so we don't support P.O. Box addresses. 

      Inspecting Your Order When It Arrives:

      If your order arrived, please thoroughly inspect your item before signing for the package. We recommend that you verify the following items before signing the bill of landing:

      Make sure that you have received the correct item:

      Check to make sure that there is no damage to the packaging. If there is damage more than normal wear and tear that occurs in transit, this could indicate that your item was damaged during shipping.

      If your order is correct and in good condition, please sign for the package. However, if you did not receive the correct unit or find damage to the packaging, please refuse the package and send an email to our customer service team at service@smacoscuba.com. We will provide you with additional instructions to get your order corrected.

      Undelivered Packages

      Our carriers make three attempts to deliver a package. After three delivery attempts, the package will be returned to Smacoscuba.

      As an undelivered package and will be tagged as a return to sender. In the event that this occurs, please contact us at service@smacoscuba.com to make arrangements for reshipment.

      Canceled Orders

      We make every attempt to process orders as quickly as possible. Kindly notify our customer service to cancel orders before 5:00 PM (PST) on the same day the order was placed by contacting service@smacoscuba.com.

      Make sure to include the following information when requesting an order cancellation: Order number & Contact information.

      Order Status & Tracking

      All orders placed from Monday to Friday (excluding public holidays) will be processed within 1 working day upon confirmation of payment from our US warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of orders. An email confirmation will be sent for all orders once received.

      In general, it may take several working days for delivery, depending on the different delivery methods. Please note that some orders go through our fraud prevention department. If your order is selected, you will be notified and your order may be delayed by an additional 1 working day. Please make sure your delivery address is correct and deliverable.

      Tracking Order

      Your tracking code will be shown in your order dispatched email.

      If the parcel has not arrived after you had expected it to, please contact us at service@smacoscuba.com and we will be more than happy to help by contacting the courier on your behalf.