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About this item:
- Powerful 13,000Pa Suction for a Deeper Clean- 13000pa strong suction power, can easily suck away the hard floor or carpet dust, pet hair, cat litter, snacks crumbs and so on.
- All-in-one Docking Station- The upgraded base station simplifies your cleaning routine. Auto mop self-cleaning with 149℉ hot water and auto mop drying with hot air ensure a fresh smell.3.2L dust bag auto-empty function allows you to go 75 days without cleaning the dust bag.4.5L clean water and 4L used water tank cover a vast mopping area of up to 4300 sqft.
- To Every Corner and Edge- Sidebrush and mop dual extensions guarante to reach deep into corners and edges of walls, leaving no corner untouched.
- Auto-lifting Mop and No Wet Carpet- 10.5mm(0.4in) mop lifting,when this robotic vacuum cleans a carpeted area, the mopping can be automatically lifted to avoid wetting the carpet.
- Combat Messes with Smart Dirt Detection- The intelligent RGB camera, 5-channel color sensing, and innovative dirt detection system are combined to conquer tough messes on hard floors.The robotic vacuum will automatically rewash and mop when it detects that it has not been mopped.
- Pet-Friendly Home Clean Design- Interactive video calls and cruise make you enjoy real-time contact with your pets. Use pet care recommendations such as intelligent dust and fur collection large particles boost mode.
- Interactive Voice Call and App Control- The cleaning app allows you to set cleaning frequency, schedule sessions, create virtual walls, and more. You can also choose zones to block P10 Pro Ultra from entering specific areas. Customized cleaning mode as you like.
Basic Shipping Policies
We only offer free home delivery to multiple locations in the United States(Except Alaska, Hawaii, and Puerto Rico). And, we offer free shipping on all of our products, we use UPS, DHL, FedEx, and USPS, to ship your orders very tightly sealed.
Order Shipment Times:
Most orders placed before 5:00 p.m. PST will be shipped on the same business day. Orders placed after 5:00 p.m. PST will be shipped the following business day.
All orders will be arranged by UPS, FedEx, and DHL, usually, it takes 4--8 business days to arrive. Please contact us at service@smacoscuba.com if you did not receive your order within 8 business days.
We ship orders on regular business days Monday - Friday (non-holidays). Orders placed on weekends will ship on the following business day.
Supported Countries
Free shipping is offered for the contiguous United States. Not including Hawaii, Alaska, and Puerto Rico.
For other countries except the USA, we cannot support shipping for now.
Shipping Carriers
Smacoscuba ships with FedEx, UPS, DHL, and USPS for our deliveries.
Order Processing
Orders are processed within 24 hours and are shipped out as soon as possible.
Shipping Address
Military APO/FPO addresses and P.O. Boxes may require additional time for delivery, so we don't support P.O. Box addresses.
Inspecting Your Order When It Arrives:
If your order arrived, please thoroughly inspect your item before signing for the package. We recommend that you verify the following items before signing the bill of landing:
Make sure that you have received the correct item:
Check to make sure that there is no damage to the packaging. If there is damage more than normal wear and tear that occurs in transit, this could indicate that your item was damaged during shipping.
If your order is correct and in good condition, please sign for the package. However, if you did not receive the correct unit or find damage to the packaging, please refuse the package and send an email to our customer service team at service@smacoscuba.com. We will provide you with additional instructions to get your order corrected.
Undelivered Packages
Our carriers make three attempts to deliver a package. After three delivery attempts, the package will be returned to Smacoscuba.
As an undelivered package and will be tagged as a return to sender. In the event that this occurs, please contact us at service@smacoscuba.com to make arrangements for reshipment.
Canceled Orders
We make every attempt to process orders as quickly as possible. Kindly notify our customer service to cancel orders before 5:00 PM (PST) on the same day the order was placed by contacting service@smacoscuba.com.
Make sure to include the following information when requesting an order cancellation: Order number & Contact information.
Order Status & Tracking
All orders placed from Monday to Friday (excluding public holidays) will be processed within 1 working day upon confirmation of payment from our US warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of orders. An email confirmation will be sent for all orders once received.
In general, it may take several working days for delivery, depending on the different delivery methods. Please note that some orders go through our fraud prevention department. If your order is selected, you will be notified and your order may be delayed by an additional 1 working day. Please make sure your delivery address is correct and deliverable.
Tracking Order
Your tracking code will be shown in your order dispatched email.
If the parcel has not arrived after you had expected it to, please contact us at service@smacoscuba.com and we will be more than happy to help by contacting the courier on your behalf.